DYNAMIC video courses, classroom training e itt consultancy
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Dynamic Video Courses to be constantly updated
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Official classroom training and tailor-made classroom training
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On-the-job training
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Pre-sales activities with the companies' Account Manager
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Architecture Design and Implementation
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Public Speech
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Growth activities of Support Teams for Consulting Companies
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Customer management training
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Management Consulting
LEAD TECHNICAL RELATIONSHIP MANAGER
at CITRIX SYSTEMS
Main activities and responsibilities
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Customer management, especially Vodafone
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Relationship management between customers and technical support
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Subject Matter Expert
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Problem and customer relationship management
Enterprise IT Architect / Team Leader
at DEDAGROUP SPA. Main activities and responsibilities
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Design and delivery of Microsoft solutions (Active Directory, Exchange, Terminal Server, Hyper-V, ISA/TMG, Data Protection Manager)
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Design and delivery of VMware and Linux solutions (vSphere, Horizon View, Site Recovery Manager)
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Design and delivery of Citrix solutions (XenApp, XenDesktop and Provisioning Services)
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Integration of VMware solutions with EMC RecoverPoint Storage and IBM V7000
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Application Virtualization Delivery
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PreSales in Microsoft, VMware and Citrix environment
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Project Management with a team of 5/6 people and SAL control
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Presentation of products at events organized by the company
Projects of particular relevance:
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For an important University Institute, I carried out a desktop virtualization project with VMware VSAN and Horizon View, improving the management and performance of student classrooms
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For an important global leader in refrigeration products, I carried out a migration project from Citrix XenServer to VMware vSphere, improving the performance and User Experience of users in the Citrix XenApp environment
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For an important plumbing consortium with various offices throughout the country, I created a desktop virtualization project with VMware Horizon View and VMware ThinApp
Official Trainer and Freelance Consultant
Main activities and responsibilities:
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Official training activity in VMware (for ITWAY SPA and ESPRINET SPA), Microsoft (for PIPELINE SRL) and Cisco System (for IFOA)
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Citrix Product Unofficial Training
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Consulting activities on VMware, Microsoft, Linux and Citrix products
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HP and IBM Storage Consulting
During my experience as a Trainer I was able to get to know and train many important companies in the sector. The quality of the training provided by me has been recognized over the years by obtaining ITWAY the recognition of “EMEA Training (VATC) Partner of the Year Award Winner”.
In those years I was one of the 5 official trainers authorized by VMware to provide official training courses.
Projects of particular relevance:
At an important Bank I implemented one of the first VMware VDI projects in Italy in collaboration with Sun Microsystems concerning the migration of hundreds of Windows XP in a virtual environment with Connection Broker Sun Microsystems
Senior Business Intelligence Engineer
at Gescad Srl, a management software development company. Main activities and responsibilities:
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Analysis of customer needs and analysis of the functional specifications of the various departments
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Application and management consultancy
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Visual Basic, Microsoft SQL and Crystal Report programming
During this period I explored the world of management application consulting by analyzing customer requests, studying their workflows and adapting the management software to their needs.
Product manager
at Gensoft ITT SpA, software house producing and distributing software operating in the Italian and foreign markets.
Famous above all for the development of the Mercury software (Voice Mail) used for the voice management of e-mail via mobile phone.
My main job was to promote the product in the Italian and foreign market by participating in industry events, holding conferences on the product and performing demonstration activities at distributors or corporate end users.
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Introducing New Products and Software Delivery to Overseas Customers Located in Europe, United States, Latin America and Oceania
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Coordinator for participation in important industry events such as SMAU – Milan, COMDEX – Las Vegas and CEBIT – Hannover
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Participation in the company's Board of Directors reporting directly to the owners any improvements or shortcomings of the products and proposing new development opportunities for the company
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Close cooperation with R&D department for product improvements or requests
The experience at GENSOFT was very intense and I was able to gain experience in various business sectors. I entered to manage the Help Desk and after a few months I became Head of the department and was able to manage a team of 10 people. Moving on to the role of Product Manager having acquired in-depth knowledge on the various products sold.
My role required a direct and constant relationship with the company's Board of Directors.
During this experience I also created a Document Management software in Visual Basic language. The software extracted attachments from e-mail and archived them in a SQL database.
